To begin, let's say you're having difficulties raising capital for one of a multitude of reasons. You lack an experienced management team with a track record of prior success, your product is still in development, the service you've created hasn't been market tested and you still haven't refined the sales process. Or, your company may simply not be a "VC deal" or a "home run", that is, something that will go public or be acquired for a bazillion dollars. Finally, your organization may be a non-profit with a cause like the environment or autism. Does this mean you should give up? Not at all.
The term is often attributed to Rudolf Erich Raspe's story The Surprising Adventures of Baron Munchausen, where the main character pulls himself out of a swamp, though it's disputed whether it was done by his hair or by his bootstraps. Regardless bootstrapping sounds a lot more businesslike and appealing than hairstrapping. What follows is some practical advice for bootstrapping a start-up or small business.
First, focus on cash flow, not profitability. Generating revenue and profíts is the key to survival. If you could pay the bills with theories, this would be fine. The reality is that you pay bills with cash, so focus on cash flow. If you know you are going to bootstrap, you should start a business with a small up-front capital requirement, short sales cycles, short payment terms, and recurring revenue. Service oriented businesses or new products in hot market segments come to mind immediately.
Next, forecast from the bottom-up. Most entrepreneurs do a top-down forecast: "There are 150 million cars in America. It sure seems reasonable that we can get a mere 1% of car owners to install our satellite radio systems. That's 1.5 million systems in the first year." The bottom-up forecast goes like this: "We can open up ten installation facilities in the first year. On an average day, they can install ten systems. So our first year sales will be 10 facilities x 10 systems x 240 days = 24,000 satellite radio systems." 24,000 is a long way from the conservative 1.5 million systems in the top-down approach. Guess which number is more likely to happen. This is one of the most common mistakes I see entrepreneurs make. Stop dreaming and let's get real.
What type of business is best for bootstrapping you ask? One path to take is to start as a service business. Let's say that you ultimately want to be a software company: people download your software or you send them CDs, and they pay you. That's a nice, clean business with a proven business model. However, until you finish the software, you could provide consulting and services based on your work-in-process software. This has two advantages: immediate revenue and true customer testing of your software. Once the software is field-tested and battle-hardened, flip the switch and become a product company. You'll also have obtained a líst of satisfied clients and developed important industry connections which can be priceless.
During the start-up stage be prudent and focus on value. You don't need the fanciest office furniture, phone system or computers. Look for the best value, haggle and shop around for the best deals. There is no shame is negotiating pricing and terms on almost anything related to your business. Sometimes the best isn't always the best either; it's just the most expensive.
When it comes to employees make sure new hires have multiple skill sets and can handle stress because if they can't they're going to crack or go crazy lowering overall morale in the process. You are the visionary and leader of the company. Your employees need to believe and put their faith in you. Take your time; hire carefully. At times you'll be asking your employees to do three jobs at once, while learning a fourth, and eating lunch that day at their desk because there's so much work to be done. Your employees look to you for leadership so make sure to lead by example. YOU are the first one there and the last one to leave. Every day.
Go direct and sell, sell, sell. The optimal number of mouths (or hands) between a bootstrapper and customer should be zero. Sure, stores provide great customer reach, and wholesalers provide distribution. But ecommerce was invented so that you could sell direct and reap greater margins. By taking this route you'll also learn more about your customer's needs. Stores and wholesalers fill demand, they don't create it. If you create enough demand, you can always get other organizations to fill it later. Why would a store or a wholesaler put time, money and effort into selling your product or service if you can't? If you don't create demand, all the distribution in the world will get you nowhere fast. Sell, sell, sell and if you're not good at selling one of your first hires better be a superstar in that department.
In summary, focus on creating revenue, retain a qualified affordable mentor/business coach, forecast from the bottom up, pick the right business model for bootstrapping, focus on value when purchasing goods and services for your business, take your time to hire the right people and sell, sell, sell. For a small business or a start-up nothing happens until someone sells something to someone. Period.
The author, Ellisa Brenneman, is the owner of Ethos Mentor. Ethos Mentor provides entrepreneurs with affordable one on one mentoring, business coaching and capital raising services so they can launch and grow their businesses. Visit www.ethosmentor.com for additional information or email info@ethosmentor.com to schedule a free consultatíon with a Mentor.